Mission, Vision, & Core Values

Our Mission

To create a cleaner, healthier & safer living/working environment. To save our clients money by extending the life of their flooring and upholstery while always providing an outstanding service experience.

Our Vision

To position our company as the local expert in our field and to have positive, consistent growth both individually and as a team.

Our Core Values

  1. Reputation – Premium Carpet Care enjoys an outstanding local reputation. We are often referred by local floor covering experts. We also enjoy an A+ rating by the Better Business Bureau as well as great online reviews such as Angie’s List.
  2. Experience – Premium Carpet Care is familiar with unusual soiling conditions as well as experienced in all types of textiles and hard surfaces. We are known for solving the cleaning challenges that other companies are unable to.
  3. Education – Premium Carpet Care is an IICRC certified firm, which is the world’s most recognized body of certification in our industry. All our technicians must be IICRC certified in order to work in your home or business. We are constantly attending industry related classes and seminars to stay up on the very latest trends & technology in our field.
  4. Systems – Premium Carpet Care has the most advanced, state of the art equipment and cleaning techniques that provide maximum spot removal and maximum soil removal without over wetting your carpet or leaving a sticky residue behind.
  5. Guarantee – Premium Carpet Care has a 100% money back guarantee. If you are not completely thrilled with the service experienced provided, we will rush back to your location at NO CHARGE and NO OBLIGATION. If you are still not satisfied, we will issue the refund.